HP Printer Errors Codes: Troubleshooting Guide

HP Printer Errors Codes: Troubleshooting Guide

Owning an HP printer can make printing tasks a breeze, but like any complex device, it may encounter errors from time to time. These errors can disrupt your printing workflow and cause frustration. However, understanding and troubleshooting these HP printer error codes can help you resolve the issues quickly and efficiently.

Understanding HP Printer Error Codes

HP printers use error codes to communicate specific issues that need attention. Each error code corresponds to a particular problem, such as a paper jam, connectivity issue, or internal hardware problem. The error codes are alphanumeric combinations, and deciphering them is essential to resolving the underlying issue.

Common HP Printer Error Codes and Their Solutions

Error Code 0x00759C98

This error code often occurs due to corrupted printer software or outdated drivers. To fix this issue, follow these steps:

  1. Unplug the printer from the power source and wait for about 60 seconds.
  2. Reconnect the printer to the power source and turn it on.
  3. Update the printer drivers and firmware to the latest version.
  4. Restart your computer and try printing again.

Error Code 0xC19A0003

Error code 0xC19A0003 typically indicates an issue with the ink system. Follow these steps to resolve it:

  1. Check the ink levels in your printer. Replace any empty or low ink cartridges.
  2. Clean the printhead using the printer’s utility tool.
  3. Ensure that you are using genuine HP ink cartridges to avoid compatibility issues.
  4. Restart the printer and try printing a test page.

Error Code 0x610000F6

This error code points to a paper jam inside the printer. To clear the jam, follow these steps:

  1. Turn off the printer and unplug it from the power source.
  2. Carefully remove any stuck paper from the input and output trays.
  3. Check the printer for any torn pieces of paper and remove them.
  4. Plug in the printer and turn it back on.

Error Code 0x83C0000A

Error code 0x83C0000A is commonly related to network connectivity problems. To resolve this issue, try the following:

  1. Ensure that the printer is connected to the correct Wi-Fi network or wired network connection.
  2. Restart both the printer and your router to refresh the network connection.
  3. If using a wired connection, check the Ethernet cable for any damages and replace if necessary.

Error Code 0x00000015

This error code indicates an issue with the printer’s internal hardware. To troubleshoot this problem:

  1. Turn off the printer and disconnect it from the power source.
  2. Wait for a few minutes, then plug it back in and turn it on.
  3. If the error persists, contact HP customer support for further assistance.

How to Troubleshoot HP Printer Errors

In addition to specific error codes, HP printers may encounter various other issues. Here are some general troubleshooting steps to follow:

Check for Paper Jams

Paper jams are a common occurrence in printers. Carefully remove any stuck paper to avoid damage to the printer’s components.

Update Printer Drivers

Outdated printer drivers can cause compatibility issues and errors. Visit the HP website to download and install the latest drivers for your printer model.

Reset the Printer

Perform a power reset by turning off the printer, unplugging it, and waiting for a minute before plugging it back in and turning it on.

Clean the Printer Heads

Over time, printer heads can get clogged with dried ink, affecting print quality. Use the printer’s utility tool to clean the printheads regularly.

Check for Firmware Updates

HP releases firmware updates to improve printer performance and address known issues. Check for updates and install them as needed.

Preventing HP Printer Errors

While some printer errors are unavoidable, you can take preventive measures to minimize their occurrence:

  1. Keep the printer’s firmware and drivers up to date.
  2. Use high-quality paper and genuine HP ink cartridges.
  3. Keep the printer in a clean and dust-free environment.
  4. Perform regular maintenance tasks, such as printhead cleaning.


In conclusion, HP printer error codes list can be frustrating, but with the right troubleshooting steps, you can resolve most issues on your own. Remember to check for specific error codes and follow the appropriate solutions. Additionally, preventive measures can help you reduce the frequency of errors and enjoy uninterrupted printing.

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1. How do I find the specific error code on my HP printer? To find the specific error code, check the printer’s display panel or the computer screen where the error message appears. The alphanumeric code will help you identify the problem.

2. Can I use third-party ink cartridges with my HP printer? While it’s possible to use third-party ink cartridges, it’s recommended to use genuine HP cartridges to avoid compatibility and print quality issues.

3. My printer keeps showing the same error even after troubleshooting. What should I do? If the error persists, contact HP customer support for expert assistance. They can guide you through advanced troubleshooting steps or suggest repair options if necessary.

4. Should I clean the printer heads manually? It’s not recommended to clean the printer heads manually, as it may cause damage. Use the printer’s utility tool for safe and effective cleaning.

5. How often should I update my printer’s firmware? Check for firmware updates every few months or whenever HP releases a new version. Keeping the firmware up to date ensures optimal performance and compatibility.

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