Richard Turen These are new occasions. As we practical experience a storm of new bookings, we are going through a form of blind optimism accompanied by unsettled inquiries with regards to journey freedoms and required safety measures. It looks to me that these times simply call, a lot more than at any time, for exceptional levels of communications with our customers. The notion that we are chatting headsets in an business office cubicle will not tranquil their fears and considerations. We are going to have to produce imaginative new strategies to have interaction with our clients. We are all heading to have to, last but not least, shed the “agent”…