Travel agent: job description

Travel agents are responsible for helping users of the public select and organise their great vacation on a minimal spending plan.

Employees could get no cost or subsidised overseas vacation as a perk of the job.

What does a vacation agent do? Typical businesses | Qualifications and teaching | Key abilities

Because of to Covid-19, you may come across it tricky to get function as a travel agent at the instant. As we make clear right here, nonetheless, recruiters will not see time out of perform owing to the pandemic as a ‘gap’ in your CV. For advice on exploring for get the job done during this complicated time, get a glimpse at our advice for job searching through a pandemic.

A journey agent’s part is to enable men and women approach, choose and prepare their holiday. They will typically perform to a budget established out by whoever is scheduling the holiday. They also provide advice and viewpoints on where to go and neighborhood tourist sights, activities and customs.

Usual responsibilities involve:

  • endorsing and marketing and advertising the small business
  • working with shopper queries and complaints
  • providing suggestions about visas or passports
  • recruiting, schooling and supervising personnel
  • taking care of budgets
  • maintaining statistical and financial records
  • setting up
  • offering vacations and insurance policies
  • meeting earnings or gross sales targets
  • making ready advertising products and shows.

Regular employers of travel brokers

  • Tour operators
  • Offer holiday break operators
  • Cruise strains
  • Impartial vacation brokers.

Most graduates enter the occupation as junior counter team (vacation agency clerk/consultant), transferring into managerial positions just after owning attained numerous years’ knowledge.

A modest quantity of corporations work head workplace-primarily based graduate coaching techniques. Vacancies are advertised in trade publications which include Vacation Trade Gazette and Vacation Weekly, as perfectly as their online equivalents. Networking and speculative programs are sensible.

Skills and education expected

A diploma in any subject is acceptable, although travel, tourism, languages, leisure, business experiments or administration diploma holders may perhaps be at an benefit.

A travel training business qualification or relevant travel agency, retail or revenue get the job done encounter can also be handy.

Key competencies for vacation brokers

  • Commercially conscious
  • Superior interpersonal techniques
  • Numerical means
  • Verbal interaction techniques.

Fluency in international (notably European) languages and personalized travel expertise are also highly valued.