Why Can’t I Log In to My Netgear Account?

Are you not able to log in to your Netgear account? This guide can be helpful for you in getting rid of the issue that you are facing right now. If you have Netgear products then you need to create a MyNetgear account. You can use this account to register your products, receive security or firmware updates. The same account details help you to post on the Netgear community, get email support, latest product offers etc. If you are unable to log in to your Netgear account, then find the fixes in this post that will help you resolve the problem. Hence, read the post till end without skipping any part.

Unable to Access MyNetgear Account: Fixed!

The login process is very easy. If you can’t login, then apply the fixes given ahead:

1. Use the Right Credentials

Maybe you are not using the right login credentials to log in to your Netgear account and hence are facing issues. While you create the account, you input email ID and password. The same email ID and password are used to log in after the account creation. Make sure that you are using the same details. Also, insert the details in the right fields on the login page of the Netgear account.

2. Use the Correct URL to Log In

During the My Netgear account login process, you use the URL my.netgear.com. You simply type the URL in the address field of the browser and hit Enter. Now, there is a possibility that you own a Netgear router or extender. Login URLs for these two products are different. You may be using router’s URL routerlogin.com or extender’s URL mywifiext.net to log in to the Netgear account. If you are doing so, then you will definitely come across routerlogin not working or mywifiext not working issue. So, make sure that you are using the right URL to log in to your MyNetgear account.

3. Avoid Typing Errors

During the login process, avoid making any typing mistakes while inserting the login URL or the login credentials. Specifically when you are entering the password, see to it that the Caps Lock key is disabled. The password is case sensitive and hence should be entered carefully with zero typos. Cross check the entrees and then proceed further to do the login.

Make a note that you should enter the login URL in the URL field or the address field of the web browser. Refrain from using the search bar of the browser to type the URL to avoid login troubles.

4. Get the Browser Updated

You may be putting to use an internet browser that is running on the older software version. Using an outdated browser can be responsible for the Netgear login issues. So, get the browser upgraded to the latest version now and then log in. You can update the browser using its settings.

5. Use an Alternative Browser

If one browser is not letting you log in, then maybe it is not supported. It is recommended to try using different internet browsers to log in. There are various browsers like Google Chrome, Mozilla Firefox, Apple Safari etc that can be used. Ensure using the updated version of the browser to get through the task. Besides clean the browser’s cache and cookies before logging in. The accumulated cache and junk files may also be a reason why you can’t log in.

6. Check Internet Connection

A shaky internet connection can stop you from logging in to your MyNetgear account on your computer or laptop. You need a stable internet connection to log in. You should now check the internet connection and ensure all the cables are well intact. Fix any wrong or loose connection, do a speed test and then try the login process.


After you apply the fixes given in this post, we are sure that you will be able to login to your Netgear account without any issues. In case you are still facing the issues, then reboot your computer or laptop once and eliminate any technical glitches that may be causing the login issues. Once the PC is booted up, do the login. After you are logged in, register your products, post on community and much more.

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